Each student may view his/her account information by selecting the Account Summary
item from the Student Records menu. This form displays information by term, by charge
type, payments, and the net balance of all transactions. Anticipated financial aid
is not displayed. The total Account Balance is displayed at the top and bottom of
the summary. For further information concerning your account, please contact the Bursar's
office located in the Cook Administration Building Room 212 or call 773-995-2470.
Register, Add, Drop or Withdraw
- To register or add a class, enter the CRN (course reference number) in the 'Add Class'
Section. Click submit. Your request will be processed. You will see an error or you
will be registered in the class. (See registration errors for more information.)
- To drop or withdraw from a class, use the options under Action in your ' Current Schedule'.
- Read the instructions on this page carefully... and remember to click on 'Submit Classes'
when adding or dropping a class.
I forgot to drop my class, won't the instructor do that for me?
- Students are responsible for dropping or withdrawing their classes even if they do
not attend. When a student does not attend or stops attending without formally withdrawing,
the student will receive the grade assigned by the instructor and will be held liable
for all charges on the their account.
My class was canceled after I registered, what happened?
- The University reserves the right to limit the size of the classes and to cancel classes
for which there is insufficient enrollment. If the class for which you are registered
is canceled, you will automatically be dropped from the class. If you do not find
an alternative class, a tuition refund will be processed to your account according
to the refund policy. Financial Aid students may wish to consult with their financial
aid counselor concerning any award implications.
Accessed via Cougar Connect General Information
Secure Access Login: Your CSU email username and password.
Personal Access Code (PAC)
The Personal Access Code allows access to personal information such as financial aid
status, registration holds and schedules, grades, tuition charges and more. This 6-digit
code (letters and/or numbers) is your birth date (ddmmyy) and MUST be changed at your
first login. For example, if you were born on March 4th 1980, your logon pin number
would be 040380. Your PAC will not change unless you change it for security reasons.
You are strongly encouraged to change your PAC to protect your personal information.
The System will prompt you to enter a Security Question. This question is intended
to assist you in remembering your PAC so please keep this in mind as you compose it.
Contact Technical Support if you experience problems with your PAC. Technical support
is available during normal business hours, Monday -Friday, 9 a.m.-5 p.m. Call 773/995-2038.
Log In Error Messages
Authorization failure: Your account has been disabled. If you attempt to log in 5 times and are unsuccessful,
your PAC will be automatically deactivated by the system. This is a security feature
to prevent unauthorized access to your personal information. Please contact Technical
Support at 773/995-2038 and request your PAC to be reset.
Who has access to web services through Cougar Connect?
- Any student who has taken a CSU class within the last two years may access web information
with their CSU email username and password.
Midterm and Final grades are available from the Student Records menu within the Secure
Area of CSU X-Press. Final grades are posted to each student's record three (3) days
following the end of the term. Midterm grades are available three (3) business days
after the Registrar's submission deadline. (See the Term Calendar or the Course Schedule Bulletin for specific dates.)
How do I pay for classes when I register through CSU X-Press via Cougar Connect?
- No registration transaction is complete until the Business Office has processed the
transaction and the student has been issued a printed receipt. If you web register,
please confirm your registration by receiving a paid receipt at the cashier's office.
- Students who have outstanding debts at Chicago State University will not be permitted
to register until such debts have been paid.
- Discover, MasterCard, Telecheck, VISA, cash, money orders, cashier's checks, certified
checks, personal checks and traveler's checks will be accepted for payment of tuition
and fee charges. In addition to accepting payment by personal check, ECAP provides
electronic check approval that takes funds from your checking account within 48 hours
of the time the check is written to CSU. Business checks will not be accepted.
- Students who have presented two NSF (not sufficient funds) checks to the University
even though restitution has been made will be required to pay for their registration
with cash, money orders, certified checks, traveler's checks, MasterCard or VISA or
Discover.
- Specific payment due dates are printed in the Class Schedule Bulletin
Registration Advising PIN (RAP)?
Required for using CSU X-Press to register online. New RAPs are assigned each term
and expire at the end of the regular registration period. Your academic advisor will
give you a new RAP each term during your advisement appointmen
- If you forget your RAP, return to your academic advisor, or see another academic advisor
in your major department or the department chair.
Who has access to Web Registration?
- All degree-seeking students who have enrolled in CSU classes within the last two years
and have obtained a Registration Advising PIN (RAP) for the current term from their
academic advisor.
View Holds is a Student Records menu item that displays the Holds that have been placed
on your record which will affect your ability to Register. If no holds exist, then
a "no holds message" is displayed. Common Registration Holds include:
Type of Hold: Call 773-995 + ext):
- (A1) Athletic JCC 1502 (x5301 or X3639)
- (BG) BOG JDC 201 (x2457)
- (B3/BU) Business ADM 212 (x2470)
- (E Holds) Examinations ADM 128 (x2481)
- (12) Immunization ADM 131 (x2010)
- (P2) Parking O&M 208 (x2141)
- (R1/R3) Registrar ADM 128 (x2517)
- (S1/S2) Student Affairs/ SUB 247 (x2150)
Student Conduct
- (UC) Academic Support SUB 158 (x4510)
- (U4) Admissions ADM 200 (x2513)
- (VA) Veterans ADM 207 (x3549)
- CLICK on Cougar Connect from the CSU home page www.csu.edu.
- CLICK on the Home Tab
- CLICK CSU X-Press Menu
- CLICK on Student Menu
- CLICK on Student Services and Financial Aid
- CLICK Add/Drop Classes
- Select the Term
- ENTER your Registration Advising PIN (RAP) and CLICK Submit RAP
Note: If you forget your RAP, return to your academic advisor, or see another academic
advisor or department chair.
- The system will return a blank class schedule form. If you know the Course Reference
Numbers (CRNs), you may enter them in the spaces provided.
- To look up a CRN: CLICK Class Search and follow the on-screen instructions to look
for classes to add.
- When all CRNs are entered, CLICK Submit Classes.
Note: To remove courses, Choose the Drop Web option available from the pull down menu on
your class schedule. CLICK Submit Classes to make the change.
-
When you have finished entering you classes:
-
CLICK on Complete your Registration and follow the on screen instructions.
-
Return to the Menu
For online payment go to Complete your Registration
- CLICK on Payment Plan for a direct link to the Tuition Management System web site
(http://www.afford.com).
Students must still make their initial payments to CSU
- Class Selection is now complete. Return to the Home Page and close the browser using
the Exit button (on the top right corner).
Do not leave personal information on the screen.
- Unofficial transcripts may be viewed online from CSU X-Press via Cougar Connect by
selecting Academic Transcript item from the Student Records menu.
- Students may request the release of their official academic record (transcripts) online
only.
- Online requests are made through the National Student Clearinghouse. A credit card
is required for payment and the charge for transcripts ordered online are as follows:
- Transcripts requested online are $10.00 per copy, plus a $2.50 processing fee per
order.
- Transcripts requested online for immediate receipt are $15.00 per copy, plus a $2.50
processing fee per order.
Order transcript through the National Student Clearinghouse via web click: