Emailing websupport@csu.edu is best as we are often in meetings or on urgent updates.
Douglas Hall (DH) Room: 122
9am to 5pm, Monday - Friday
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When submitting content, please use the following consistent formats for (spaces,
periods, colons) used throughout the website. This saves us time allowing us to post
your content sooner.
Item |
Bad Example |
Correct Example |
Time Ranges |
9:00 am to 5p.m. |
9am to 5pm
or 8:30am to 5:10pm
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Phone Numbers |
000 000 - 0000 |
(000) 000-0000 |
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Good Web Writing Practices
- Clear — Ensure your writing is exceptionally clear to others. Always put yourself in the position of
the reader.
- Concise — Web visitors are looking for quick & fast answers. Concise copy is more impactful and directly
to the point. Trim whatever content is not needed and your reader will have an easier
time locating that golden needle in a haystack.
- Consistent — The eye scans visually for colors, boldness, spacing. Always check your usage of UPPERCASE, Sentence Case,
periods, bold to be consistent.
- Headlines & Subheads - Put extra effort into choosing the correct verbiage for these. They act as directional
signage on a highway getting visitors to their intended destination. The first word
should most often be what separates and is unique over other headlines. "Masters
Program Benchmarks" is better than " The Benchmarks of the Masters Program at CSU"
- Repetition — Avoid using the same word repeatedly at the start of each item in a series. Better
to move that word into a headline and use a bulleted or numbered list. Proof your
copy to not have the same sentence or another form of the same thought in your copy.
Abbreviate repetitive words, and only show the unabbreviated version once at the beginning
of your story.
- Scrolling — Remove excessive words and elements that cause scrolling. You want a breadcrumb
trail on every page, so that you get a visual of what the next item of interest is
without having to scroll. Even abbreviating "and" to "&" can make make a headline
in a column take up on less line of type.
- Visual — Use tables, bulleted lists, images, logos, slideshows & videos. "An image is worth
1000 words."
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Google meetings are a great way to discuss updates and improvements to your website.
These often work better than in person, as we can share our screens. Please invite:
Use the "Find a Time" tabbed option to choose an open slot.

Click "Add Google Meet..." to give us all a link for the meeting.

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If you use the search at the top right, and a 404 nto found error is coming up
Quanitty |
How to fix |
Few |
Anyone can submit a broken html link to . Will take up to 3 days. You don't even need an @csu.edu email adress.
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Many |
Email websupport@csu.edu with the folder prefixes you wish deleted. We can delete a link in that folder path
you see up in the web adress.
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The free Grammarly chrome extension significantly improves your spelling & grammar. This works on any text being edited
in webpage text input fields including gmail & google docs. Grammarly works OUCampus
classic version (click on edit button), but not in the new mode (shift-click on edit
button). Grammarly often flags adding "the" for web writing you can avoid adding an
extra word if is good without.
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Is no longer needed to update website, since the update of the update to Omni CMS.
You will need VPN Access for information that is not public, such as cougar connect or campus phone directory
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