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Bankmobile Phone AppWe partnered with BankMobile to deliver a direct deposit of your financial aid refund. Click here for more information.


Q & A

As a new student, you need to make a refund option selection. Once you have made your selection, no further actions are necessary until your bank account information has been updated with the method you will use to retrieve the refund.

Log on to:

Cougar connect

Click on:

  1. Student Payment Portal
  2. Select the tab on the far right named "eRefund"
  3. BankMobile
  4. Continue to make your refund selection
No. When you log in, select the "Payment Plan" tab. Locate the tab furthest on the right labeled "eRefund" and continue with your selection.
Your book voucher will be sent to you reflecting the selections you made for your refund.
To view our institution’s contract with BankMobile, a Division of Customers Bank,
Click here.