Enrollment Related Service (ERS) Hours

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This is a friendly reminder that classes begin on Tuesday, January 19th! In order to ensure that you have the best experience in enrolling here at Chicago State University the Enrollment Management Division will be holding Enrollment Related Service (ERS) hours on the following dates and times:

  • Wednesday, January 13 - 8:30am to 7:00pm
  • Thursday, January 14 - 8:30am to 7:00pm
  • Saturday, January 16 - 10:00am to 2:00pm

The Enrollment Management departments that will be participating in ERS extended hours include Admissions, Registrar, and Financial Aid. To scheduled your appointment to speak with an enrollment specialist, please pick your date and time here

The Office of Admissions is located in Cook Administration room 101.

These extended service hours will provide you the opportunity to meet with enrollment staff to complete your official next steps for the first day of classes.  Make sure to follow our campus safety guidelines related to the COVID-19 pandemic. Masks and social distancing are required on campus. For more details please visit, our FAQs here.

For additional information, please sign up for one of our virtual information sessions here.

Admissions: The Office of Undergraduate Admissions assists with the application process for freshman, transfer, international and dual enrollment students. 

Placement exams: All freshmen and first-time undergraduate students must take placement exams in English Composition and Math. Transfer students who do not meet CSU general education requirements in English and Math must also take placement exam(s). The exams are used for course placement only and not for an admissions decision. 

Financial Aid: The Office of Student Financial Aid helps with viewing and accepting your financial aid award, answering the TIV (Title Four) questions, and identifying missing documents for completing the financial aid process. We can provide assistance with completion of the 2020-21 FAFSA, completion of verification documents associated with the FAFSA and the MAP grant, supplying financial aid information for the Hold Release Form that is then submitted to the Bursar’s Office, Senior Citizen Waivers, Satisfactory Academic Progress appeals, and Veterans Benefits. 

Bursar/Cashier Office: The Bursar Office assists students with questions on their student account which includes tuition and fee charges, financial holds due to a prior balance, book vouchers, refunds, and third party billing. The Cashier Office assists with payment options which include making a payment or enrolling in a payment plan online, paying your tuition and fees in person by cash or check, or making a credit card payment over the phone. 

Registrar: Services provided to students include name changes, residency classifications, registration, enrollment verifications, transcripts, major/minor changes, and readmission of undergraduate students. 

Academic Advising: Located in the Cordell Reed Student Union. Make an appointment by contacting your advisor. Find your advisor here.

IDs: All students must have a permanent Student Photo Identification Card.  A valid CSU I.D. card is required to use all university facilities, including the library and the computer laboratory.  Those who do not have a card must be photographed at the time of registration.  New students, students who have lost their I.D. cards, and students who have changed their names, must go to the Library to obtain a new or updated I.D. card.