Satisfactory Academic Progress
Refund / Repayment Policy
Deadlines and policies are available in the Office of Financial Aid, Office of Student
Financial Aid and on the financial aid web site. The university provides an established
financial assistance program designed to best meet the needs of Chicago State University
students. Assistance is available to eligible students in the form of scholarships,
grants, assistantships, student employment and loans. All students wishing to be
considered for financial assistance must complete the FAFSA (Free Application for
Federal Student Aid).
Students must be enrolled in a program leading to a degree/certificate to be eligible
for Federal Pell Grants, Federal College Work-Study, Federal Stafford Loans and Federal
Special students (at-large, conditionally admitted graduate students, or students
enrolled in contract courses) are not eligible for state or federal financial assistance.
Generally, students must be enrolled for at least halftime to be eligible for assistance
from these programs.
Undergraduate students must be enrolled for at least nine hours to be considered three-quarter
time, and twelve or more hours in order to be considered full time. Nine hours is
considered full time for master’s and doctoral candidates; five hours half-time. A
change in enrollment status (hours enrolled and/or grade level) that occurs after
a financial aid recipient’s original registration must be reported immediately, in
writing, to the Office of Student Financial Aid. Failure to report changes in enrollment
status may result in overpayment, cancellation of benefits, and jeopardize future
eligibility for student financial assistance.
Students selected for verification by the U.S. Department of Education or the University
will be required to provide requested documentation before their financial aid awards
can be processed.
Review your financial aid status anytime
Students may review their financial aid status at any time on the CSU X-Press website.
This website provides students with information relating to the amount of their financial
aid awards, if any, as well as, any requirements that they might need to fulfill,
such as, but not limited to, submitting verification documents, tax forms, SAP (Satisfactory
Academic Progress) petitions, etc., before their financial aid package may be finalized.
The Office of Student Financial Aid no longer mails document tracking and award letters
to continuing students. Instead, students are notified via e-mail that there is “activity”
on their financial aid accounts and that they should go to the CSU X-Press website
to review their status. All continuing CSU students have been assigned an e-mail account.
It is every student’s responsibility to access his/her e-mail periodically and to
review any communication from the Office of Student Financial Aid.
Policy and procedures
Federal and state regulations require Chicago State University to establish and implement
a “Satisfactory Academic Progress (SAP) Policy” for undergraduate/graduate/professional
students. Chicago State University’s SAP Policy(s) measures whether students are progressing
at a reasonable rate toward the completion of their educational objectives. Students
must comply with the applicable SAP policy to maintain their continued financial aid
(including loans) eligibility. Copies of the current SAP policies are available for
students in the Office of Student Financial Aid. They are also available for review
in both the undergraduate and graduate catalogs, as well as on the Chicago State University
Mitigating Circumstances/Appeal Process
A student who fails to make satisfactory academic progress may petition for reinstatement
of their eligibility to the Financial Aid Appeals Board. The student must document
mitigating circumstances, such as injury, illness, family death or other emergencies.
Petitions are available in the Office of Student Financial Aid, and are available
for download from the Office of Student Financial Aid web site.
NOTE: The Satisfactory Academic Progress Policy is subject to change without notice. The
Office of Student Financial Aid will make every attempt to provide students with timely
notice regarding their satisfactory academic progress status. However, it is every
student’s responsibility to read the policy and monitor his/her own progress.
The Federal Stafford Loan program limits, if combined, cannot exceed the established
limits and cost of attendance. During the 2011-2012 year a student may be eligible
to borrow a Federal Stafford Loan based on the following limits:
You will only be eligible to borrow one loan for one academic year. For example, if
you borrow $3,500 through a subsidized Stafford Loan as a freshman, you will not be
allowed a subsequent loan until you advance to the sophomore level. To obtain a loan,
a student must complete a CSU Federal Stafford Loan request form. This form may be
downloaded from the financial aid website. Go to www.csu.edu, click 'Financial Aid'
and then click 'Apply for Loans.' Downloaded forms must be completed and submitted
to the Office of Student Financial Aid.
February 28, 2012 is the deadline to accept "Offered Loans" or submit requests for
loan revisions to the Office of Student Financial Aid. Procedures for obtaining a
loan for the Spring 2012 semester are published on the Office of Student Financial
Aid website at www.csu.edu/financialaid/.
If a student who receives any federal and/or state student financial assistance completely
withdraws prior to the end of an academic term in which s/he receives federal/state
aid, federal regulations require CSU to prorate or reduce the award(s) received, according
to the actual number of calendar days in which the student was enrolled. Funds to
which the student was not entitled, due to the proration calculation, must be returned
to the federal/state award program(s). If a student's charges exceed the prorated
awards remaining on her/his account, a balance will be owed to the university. If
a student receives a disbursement check prior to obtaining a complete withdrawal or
uses some of the awarded funds for a book voucher-based upon the proration, s/he will
be required to repay a portion or all of such funds to the University and/or the award
program(s). Before initiating a complete withdrawal, contact the Office of Student
Financial Aid at 773-995-2304 for a complete explanation.
Timeline dates will be posted in the Office of Student Financial Aid for recipients
of the basic state and federal financial aid programs. Timeline dates do not apply
to recipients of other aid that may be based on academic performance, pursuit of a
specific program/degree, etc., or aid from private sources.
Students who receive loans are required to complete Entrance Counseling prior to receiving
a disbursement and Exit Counseling when they graduate, drop to less than half-time
enrollment, or completely withdraw from the University. Online Entrance Counseling
and Exit Counseling may be accessed through StudentLoans.gov web site.
A limited number of positions are available throughout the university through the
federal work-study and state aid funded student employment programs. Students with
exceptional need are awarded FWS/SA eligibility and given the opportunity to be employed.
Students wishing consideration for student employment should indicate their interest
on the FAFSA. Rates of pay vary, depending upon the type of work and the level of
responsibility. A student must be paid at least the minimum wage. Students are responsible
for monitoring the time/hours they work so that they will not exceed their award balance.
Veterans Affairs Office
Students receiving veterans benefits are required to adhere to the University’s academic
standing policies as outlined in the University’s catalog. A change in enrollment
status that occurs after the veteran’s status has been certified must be immediately
reported to the Veterans Affairs Office which is located in the Office of Student
Financial Aid, ADM 207. Failure to report changes in enrollment status may result
in overpayments. An unapproved change of program may cause termination of future benefits.
Financial Aid Website, Email and CSU X-Press
All information provided in this student financial aid section is subject to change.
Any such changes and/or modifications will be reflected on the Office of Student Financial
Aid website. It is the responsibility of all students to stay informed about issues
that may affect their financial aid eligibility by regularly monitoring email correspondence
from the Office of Student Financial Aid and accessing the Office of Student Financial
Aid website and CSU X-Press.
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