Disconnect Service
- Click your initials in upper right corner and select Faculty/Staff
- Click the My Services link in the left panel
- Click Services. This will show all numbers assigned to you.
- If you don’t need the extension at this time, click the hyperlink of the number you
want to change. The Office of Telecommunications will reserve this extension for your
department and will not reassign it to another department without your department’s
approval.
- Click the Disconnect Service button at the top of the page.
- Enter any additional information, i.e., office location, etc., in the Any More Information
box. Verify the information and click the Next> button or Finish button
- Leave the box unchecked. Click the Next> or Finish button.
- Enter your time availability.
- If your location is secured and require someone to allow the technician entry, check
the Secure Location box.
- If you want a call back, check the box.
- Leave the DPV boxes blank.
- Click the Next> or Finish button.
- Verify the information on the screen. If necessary, click the <Prev button to go back and add information. Make sure you’ve entered all the relevant
information before proceeding. Click the Finish button.
- Click My Cart in the left panel. If you want to submit the order as is, skip to step
18.
- Before submitting the order for approval, you can still cancel the order. To cancel
the order, click the Remove button
- To cancel the order, click the Yes button. To continue with the order, click the No button.
- To make changes to the order, click the Edit button
- Make any necessary changes and click the Save button. If no changes, click the Cancel button.
- To add any notes or attachments, click the ‘Disconnect Services’ link
- At this point, you can still click cancel the order by clicking the Remove button or add additional information by clicking the Edit button.
- To add create a note, click the Create Note button.
- To just add an attachment, click the Create Attachment button.
- To submit your order, click the Proceed to Checkout button
- Click the Place My Order button. To cancel, click the cancel button, then go through
the Remove process
- CONGRATULATIONS!!!
- You’ve created and submitted your order to your manager for approval!!!
- Click the Exit button
- The email with Create Pre-Order in the subject means that the order was sent to your
manager for approval.
- The email with Respond in the subject means The Office of Telecommunications has received
your order and is processing your order.
- Your order is finally complete, within five business days. Please click on the link
at the end of the email to let us know if it is complete to your satisfaction.
- If the order is complete, Sign-off. If the order is not complete, Decline
Telecommunications Information Management System
Office of Telecommunications
Information Technology Division