Voice Mail
The Office of Telecommunications requests that users regularly review and delete their
voice mail messages. Below are instructions on voice mail use.
Request a Voice Mail Password Reset
I. How to log into Voice Mail
- Dial extension 2100 or press the Message key, (773) 995-2100 if off campus.
- Enter the extension number and press #, if you are dialing from the extension assigned
to you, press #.
- Enter the password and press #.
(For first time users or if the password was reset, the temporary password is 77 +
extension number)
II. Change Password
- Login to Voice Mail
- Press 84 (change password command)
- Enter your old password and press #.
- Enter your new password (must be six - eight numbers in length) and press #.
- Re-enter your new password and press #.
- Hang up to exit voice mail system
III. Listen to Voice Mail
- Login to Voice Mail
- Press 2, if necessary, to listen to the message
- Press 1 to rewind 5 seconds
- Press 3 to forward 5 seconds
- Press 6 to proceed to next message
- Press 4 to go back to previous message
- Press 76 to delete message, press 76 again to restore message
- Hang up to exit voice mail system
IV. Record Your Name and Greetings
- Login to Voice Mail (extension 2100)
- Press 82 (Record messages/personal verification)
- External Greeting, press 1
- Internal Greeting, press 2
- Temporary Greeting, press 3
- Personal Verification (record your name), press 9
- Press 5 to record your message or name
- Press # to stop recording
- Press 2 to listen to the recording
- Press 5 to add to the message
- Press 76 to delete the message and rerecord (repeat steps 3-5).
- If recording a temporary greeting, press 9 to enter the expiry date. The system will
automatically revert to the original greeting upon the expiry date.
- To return to voice mail, press 4 or hang up to exit system
V. Forward a message
- After hearing the message, press 73 to forward
- Enter the mailbox/extension number and press #. Do this for every extension you want
to forward this message
- Press # again to end the list
- Press 5 to record a message for the message forwarded
- Press # to stop the recording.
- Press 79 to send the message
- Hang up to exit voice mail system
Telecommunications Information Management System
Office of Telecommunications
Information Technology Division