Welcome to Cougar OneCard

Your Cougar OneCard ID is your official university ID. Many departments use the Cougar OneCard ID as a means to grant access to their information and services. From the library using the Cougar OneCard ID to allow you to check out books, to a teacher requiring to see your Cougar OneCard ID to take a test, to the bookstore requiring it to allow you to purchase discounted software, Cougar OneCard ID is a necessity of every day campus life. Always remember to carry your Cougar OneCard ID with you at all times.

Getting the Cougar OneCard

The Cougar OneCard ID office is located in the New Academic Library Room 143.

• Orientation students - You need to bring a photo ID (driver's license, state issued ID card or passport) and a cashier's receipt. The cashier's receipt will be given to you when you have validated your classes. There is no charge for your first ID card.

• Faculty and Staff - A hiring contract or memo from your department head is required. Once you have obtained the required document, bring a photo ID (driver's license, state issued ID card or passport) to the ID office. There is no charge for your first card.

• Students (not attending orientation) - You must be registered for at least on class during the current semester to qualify for a student ID. Bring a photo ID (driver's license, state issued ID card or passport) and cashier's receipt. There is no charge for your first ID card.

Lost/Stolen Cougar OneCard Identification Cards
Upon the realization that your card is either lost or stolen, you should suspend your Cougar OneCard ID immediately. Suspending your Cougar OneCard ID can occur as follows:

• Call 773-821-2447 and ask for Ms. Tiffany Henderson
• Pay a visit to the Cougar OneCard I.D. Office

If you have lost your Cougar OneCard ID, bring a photo ID along with a cashier's receipt ($20.00, paid to the Cashier's Office) to the Cougar OneCard ID Office to receive a replacement. The lost card will be deactivated.

Using your Cougar OneCard I.D. (Thompson Hospitality dining services)

Resident Students:

19 meals issued per week

Receive ID with RESIDENT displayed on the face of the ID Card.
Card is swiped at the cash register
1 count is deducted per swipe
Meal plan count is reset automatically
Commuter Meal Plan Participants:

Receive ID with MP5, MB25, or MB 50 displayed on the face of the ID card.
Card is swiped at the cash register
1 count is deducted per swipe.
For more information, contact:

Ms. Tiffany Henderson
Cougar OneCard Office Coordinator
NAL 143
Office Hours:
Mon, Tues, Wednesdays, & Fridays                                                                      9:00 a.m. - 5:00 p.m.
Thurdays, 9 a.m. - 7 p.m.                                                                                    Phone: (773) 821-2447                                                                                         Fax: (773) 995-4427