| Strategic Goal 7: Diversify revenue resources to increase the contribution of the private sector and the federal government and employ excellent management practices of human, financial and physical resources to increase effectiveness and efficiency in all areas. |
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| 1. CSU will aggressively seek to attract an increasing share of research dollars from foundations and federal programs and will identify and secure other funds required to support its strategic plan. |
Executive Director of CSU Foundation, Director of Sponsored Programs and Vice President to the President for Planning |
1999-2000 and on-going |
- Comparison of amount received from federal agencies and private foundations year-to-year.
2. Comparison of percentage of the budget raised through grants year-to-year. |
| 2. Increase gifts from corporations and individuals through the CSU Foundation. |
Executive Director of CSU Foundation |
1999-2000 and on-going |
1. Comparison of amount received from private sources year-to-year. 2. Comparison of percentage of the budget raised through corporations and individuals year-to-year. |
| 3. Increase grants from government agencies and foundations. a. Conduct workshops on writing grants each semester.
b. Increase funds for travel to professional conferences.
c. Reward successful grantsmanship through investment of five percent of indirect funds in departments that receive grant funding.
d. Reward most productive faculty grant writers with distinguished professor titles that carry a continuing monetary supplement.
e. Hire a grant writer in the Office of Sponsored Programs. f. Prioritize institutional needs to seek funding from foundations. |
Director of Sponsored Programs, Vice President to the President for Planning
Executive and the Director of CSU Foundation |
1999-2000 and on-going |
1. Comparison of number of grant writing workshops year-to-year. 2. Comparison of number of travel grants year-to-year.
3. Comparison of amount of indirect funds given to departments that generated them through grants year-to-year.
4. Comparison of number of productive grant writers who are made distin-guished faculty members year-to-year.
5. Comparison of number of faculty & staff who are assisted by grant writer year-to-year. |
| 4. Investigate other potential sources of revenue such as forming a CSU consulting group for small businesses, professional services for alumni, economic development of campus land, single parent housing and debit card system. |
Executive Director of CSU Foundation and Vice President of Administrative Services |
1999-2000 and on-going |
1. Comparison of number of projects developed & implemented year-to-year. 2. Comparison of amount of money generated year-to-year. |
| 5. Promote a fundamental shift in focus on spending within the university that accentuates program outcomes as opposed to resource inputs. |
President |
1999-2000 and on-going |
1. Comparison of number of programs that structure goals in terms of program outcomes to justify budgets year-to-year. 2. Number of programs that were reallocated funds because of demonstrated results. |
| 6. Conduct in-depth cost assessments of university spending by program. |
Director of the Budget |
1999-2000 and on-going |
1. Comparison of outcomes of cost assessments by units year-to-year. |
| 7. Develop outcome measures by program that allow for resource efficiency and effectiveness utilization measurements. |
All Unit Directors |
1999-2000 and on-going |
1. Comparison of number of programs using outcome measures that allow for resource efficiency and effectiveness utilization measurements year-to-year. |
| 8. Institute resource reallocation recom- mendations of the long range planning committee that support articulated univer- sity program priorities. |
Director of the Budget, Vice President, and Deans |
1999-2000 and on-going |
1. Comparison of amount of resources reallocated to support articulated university program priorities year-to- year. |
| 9. Design a planning and management system that continuously monitors program and financial performance. |
President, Vice President to the President for Planning and Assistant Provost |
1999-2000 and on-going |
1. Comparison of ratings of the adequacy of plan by users year-to-year. 2. Comparison of resources saved through use of the plan year-to-year. |
| 10. Integrate planning, assessment of program outcomes and budgeting. |
President, Vice President for Planning,
Assistant Provost, Director of the Budget
Vice President and Deans |
1999-2000 and on-going |
1. Comparison of ratings of the adequacy of plan by users year-to-year. 2. Comparison of resources saved through use of the plan year-to-year.
3. Comparison of number of requests for the same information in different formats year-to-year. |
| 11. Develop strategies for enhancing institutional relationships with industry and businesses. |
Executive Director of CSU Foundation |
1999-2000 on-going |
1. Comparison of strategies developed year-to-year. 2. Comparison of number of industries and businesses that CSU established relationships with year-to-year.
3. Comparison of outcomes of these relationships year-to-year.
4. Comparison of ratings on relationship survey made by industries and businesses year-to-year. |
| 12. Establish relationships with the federal government including the executive branch, Congress and federal research and training agencies to influence policy and legislation development that will benefit students and contribute to the achievement of CSU's strategic goals. |
President |
1999-2000 and on-going |
1. Comparison of number of contacts between CSU faculty, administrators and staff and federal officials year-to-year. 2. Comparison of number of successful attempts to influence policy and legislation development year-to-year. |
| 13. Continue to build effective relationships with the state government and the Illinois Board of Higher Education. |
President |
1999-2000 and on-going |
1. Comparison of number of successful attempts to influence policy and legislation development year-to-year. |
| 14. All administrative units and offices will develop and publish a policy and procedures manual that defines in specific terms the performance and behavioral expectations for all employees and guides customers in obtaining service. |
Vice President for Administrative Services and Provost |
2000-2001 |
1. Comparison of number of units that develop & publish policy & procedures manuals year-to-year. 2. Comparison of ratings of customers of these manuals year-to-year. |
| 15. All units must institute continuous customer satisfaction surveys. a. Charge the Office of Institutional Research to develop and process customer surveys.
b. Use results of these surveys to improve service. |
All Unit Directors |
1999-2000 and on-going |
1. Comparison of number of customer satisfaction surveys developed & conducted year-to-year.
2. Comparison of ratings of customers of unit service year-to-year.
3. Comparison of number of units that improve service based on feedback from customer surveys year-to-year. |
| 16. All areas within the university will assess and correct all Y2K problems. |
All Unit Directors |
1999 |
1. Number of Y2K problems remaining to be corrected before January 1, 2000. 2. Number of Y2K problems that occur on January 1, 2000. |
| 17. Conduct a study of auxiliary services to determine if outsourcing would be more appropriate or if other companies would provide better service and study all costs to determine where savings are possible and desirable. |
Vice President for Administrative Services |
1999 and on-going |
1. Comparison of number of Auxiliary Services functions compared with outsourcing year-to-year. 2. Comparison of amount of savings year-to-year. |