Records and Registration

CSU CampusWelcome to the Chicago State University Records and Registration web page.  Click on any link for additional information.

Office of the Registrar

The Office of the Registrar is located in the Cook Administration Building, Room 128. 

Office Hours: Monday, Tuesday, Wednesday, and Friday from 8:30 a.m. until 5:00 p.m. and Thursday from 8:30 a.m. until 7:00 p.m. 

10:00 a.m. until 2:00 p.m. on the 3rd Saturday of every month.  

Hours may be adjusted during registration and holiday periods.  

On Line Registration

Click here for online registration on CSU X-PRESS

Please click here for web registration instructions

Dropping Classes on the Web

Note:  You will not be allowed to drop your last class online resulting in a full withdrawal with zero (0) credit hours of enrollment after the published deadline date. You must complete and submit the online “Complete Withdrawal Request Form” to the Office of the Registrar (ADM 128) by the published deadline. You must also participate in a short exit interview with Financial Aid prior to the processing of the complete withdrawal. Please reference the term's class schedule bulletin (published online) for additional information.

Students may drop classes on CSU X-Press via Cougar Connect up to and including the 100% refund date.  After the 100% refund date, students may drop or withdraw from classes by completing the Change of Schedule form.  The form, with appropriate signatures, must be submitted to the Office of the Registrar by published deadline dates in order to prevent academic penalty.  Students will not be permitted to add classes after the registration period.  A drop/withdrawal from a course or courses is not complete until the Change of Schedule form is submitted and processed by a Records and Registration staff member.


Services provided to students include Name Changes, Residency Classifications, Registration, Enrollment Verifications, Transcripts, and Readmission of Undergraduate Students.

Enrollment Verification

Chicago State University (CSU) has authorized the National Student Clearinghouse to provide degree and enrollment verification. National Student Clearinghouse may be contacted at:
Web: or
Fax: (703) 742-4239
Mail: National Student Clearinghouse; 13454 Sunrise Valley Drive, Suite 300 Herndon, VA 20171

Students who need a written statement of their enrollment status at CSU or their graduation date must make a written request with signature and provide a valid photo ID to request a verification. Some requests will require a $4.00 processing fee.


Official Chicago State University transcripts are issued by the Office of Records and Registration. 

Unofficial transcripts may be viewed online from CSU X-Press via Cougar Connect by selecting Academic Transcript from the Student Records menu.

Effective Spring 2015Students may request the release of their transcripts online only.

Online requests are made through the National Student Clearinghouse. A credit card is required for payment and the charge for transcripts ordered via the web are as follows:

  • Transcripts requested electronically (regardless of how the transcript is being delivered) are $10.00 per copy, plus a $2.25 processing fee per order.
  • Transcripts requested electronically (regardless of how the transcript is being delivered) for immediate receipt are $15.00 per copy, plus a $2.25 processing fee per order.

To order through the National Student Clearinghouse via web click on the link below:

Transcript requests are generally processed within three to five business days. 

Chicago State University will not accept a transcript request by telephone, fax, or email. In addition, transcripts are not issued for individuals with outstanding financial obligation to Chicago State University. 

Readmission (pdf)

Undergraduate students who have not attended Chicago State University for longer than two years must apply for readmission. Please click here to download a Readmission Form.

Access to CSU X-Press

Current students can access CSU X-Press by logging in to Cougar Connect with their CSU username and password. Former students who have not attended for at least two years will not be able to log in via Cougar Connect and should use the following link to access student record information including unofficial transcripts and financial aid tax information: click CSU-Xpress

Policy on Military Mobilization

The University has policies for both students regarding calls to active military service. Refer to the Institutional Policy Manual, available at for the full text. Click on Article X, Section 3 Policy for Withdrawal from the University. Students are allowed to withdraw from the University and be allowed to re-enroll. Arrangements for refunds, loan or grant repayments should be addressed by the Office of Financial Aid. The Office of the Registrar handles all other academic matters. Students should notify both offices immediately upon receiving an official call up notice.

Leave of Absence Policy (pdf)

Periodically students must interrupt their enrollment due to extenuating circumstances.  Allowing students to take a leave of absence (LOA), provides student with the opportunity to return to the University under the rules and policies in effect when they left.  It also allows the University the opportunity to counsel students about the required actions to return upon the end of the leave.

A leave of absence (LOA) is a temporary interruption in a student’s program of study and refers to the specific time period during a program when a student is not in attendance.   A LOA, together with any additional leave of absence, must not exceed a total of 180 days in a 12 month period. The 12 month period begins on the first day of the student’s initial LOA.  All student requests for a LOA must be submitted in writing, signed and dated.    Please refer to the University website for process and procedures in requesting a leave of absence.

 Return of Title IV Policy

Students are awarded Title IV aid with the assumption that they will complete the entire period (semester) for which the assistance was provided.  The Higher Education Act of 1965, as amended, requires students to earn Title IV funds on a pro rata (in proportion) basis.  When students cease enrollment in all cases after the period begins, the U.S. Department of Education requires schools to determine if such students earned all the aid they received or if additional aid must be paid based on attendance.

Title IV Funding Programs

The Federal assistance programs for which Title IV funds are returned include:  Pell Grant, Supplemental Educational Opportunity Grant, TEACH Grant, Iraq and Afghanistan Service Grant, Federal Perkins loan, Direct Graduate Plus loan, Direct Parent Plus loan, Subsidized Direct Stafford loan, and Unsubsidized Direct Stafford loan.

Return of Title IV Formula

Chicago State University’s responsibility is to determine the amount of Title IV aid assistance that the student earned as of the date enrollment ceased (withdrawal date).  The Federal Return of Title IV funds formula dictates the amount of Title IV aid that must be returned to the Federal government by the school within 45 days of the student’s notification date or the date that CSU determines the student’s enrollment ceased. 

Withdrawal Date Determination

CSU is a non-attendance taking institution and as such withdrawal dates are determined in two ways:
  • Through a student-initiated withdrawal (official)
  • Through a CSU administrative withdrawal (unofficial)
The student-initiated withdrawal occurs when the student notifies CSU of his/her intent to withdraw.  Administrative withdrawal occurs when CSU determines that the student is no longer enrolled based on a variety of reasons such as (but not limited to):  a student’s lack of academic activity, failure to establish academic activity at the beginning of a new term, student dismissal due to disciplinary reason or failure to pay tuition.

60% Rule

The initial amount of Title IV aid assistance earned is based on the number of calendar days that the student was enrolled within the semester.  During the first 60% of the enrollment period, a student earns Title IV funds in direct proportion to the length of time he/she is enrolled. The initial percentage of aid earned is determined by the total number of calendar days completed in the enrollment period (from the start of the semester through the date student initiated withdrawal), divided by the calendar days in the semester. Scheduled breaks of five or more consecutive days are excluded.

For more information on Return of Title IV please refer to
Office of Records and Registration
Cook Administration Building - Room 128
9501 South King Drive
Chicago, IL 60628-1528
Tel: (773) 995-2517
FAX:(773) 995-3618
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