Chicago State University
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System Upgrade Policy

In keeping with the Banner mission, our policy is to maintain the Banner system at the most current levels supported by SCT. We also use third-party vendors whose partnership with SCT provides functionality complementary to the Banner system. The following procedures are used when applying any upgrade to the system:

  • Prior to the upgrade, each Banner Functional Coordinator will receive a Banner Release Guide.
  • The applicable Banner Functional Coordinator, department head, and user(s) will need to be familiar with the modifications outlined in the Banner Release Guide.
  • The Banner Database Manager installs the upgrade application to a test database.
  • Each Banner Functional Coordinator will develop a thorough test plan for the upgraded application.
  • The departmental users of each module will execute the plan by testing their normal processes and reports, and any new functionality that may be implemented.
  • Any problems found during testing are investigated and corrected by either the departmental users--if data problems--or the Banner Database Manager--if application problems.
  • When testing is complete, the Banner Functional Coordinators must notify the Banner Database Manager to install the upgrade(s) to the production database.