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Background:
HistoryWhat is SCT Banner
Project Definition Document
Policies:Role Level Policy and Procedures
System Upgrade Policy
Forms:
Account/Access Request
Project/Services Request
Resources:
Banner Support Team
Banner on the Web
Web for Fiscal Officers
Faculty/Advisors Training Document
FAQ Contact InformationHome
ITD
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System Upgrade Policy
In keeping with the Banner mission, our policy is to maintain the Banner system at the most current levels supported by SCT. We also use third-party vendors whose partnership with SCT provides functionality complementary to the Banner system. The following procedures are used when applying any upgrade to the system:
- Prior to the upgrade, each Banner Functional Coordinator will receive a Banner Release Guide.
- The applicable Banner Functional Coordinator, department head, and user(s) will need to be familiar with the modifications outlined in the Banner Release Guide.
- The Banner Database Manager installs the upgrade application to a test database.
- Each Banner Functional Coordinator will develop a thorough test plan for the upgraded application.
- The departmental users of each module will execute the plan by testing their normal processes and reports, and any new functionality that may be implemented.
- Any problems found during testing are investigated and corrected by either the departmental users--if data problems--or the Banner Database Manager--if application problems.
- When testing is complete, the Banner Functional Coordinators must notify the Banner Database Manager to install the upgrade(s) to the production database.
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