Moodle Support

NOTE: If you are looking for information on Online Certification Training (OCT), click here.


Moodle Overview

Moodle logoOnline learning has become a major force in higher education. It affords motivated students the opportunity to study at their own pace and in a manner that suits their demanding schedules. Chicago State University and the CTRE are committed to bringing this flexible, powerful means of learning to all students.

Online classes need to operate through a learning management system (LMS). Just as at institutions like MIT, Ohio State University, and Texas A&M, Chicago State University uses Moodle. Moodle allows students to download reading materials and assignments, watch class videos, post to discussion boards, take quizzes, and much more--all online.

At CSU, Moodle is managed by the CTRE. The department ensures that it runs smoothly, and assists users - both students and faculty - with troubleshooting. If you need assistance using or understanding Moodle, schedule an appointment (below) and one of our technicians will be happy to help.

Moodle Upgrade

As of August 26, 2013, Chicago State University has officially upgraded Moodle! This upgrade offers students and faculty greater functionality, flexibility, and user-friendliness.

The CTRE offers ongoing training opportunities to both faculty and staff. To schedule an appointment, see "Schedule an Appointment" below.

Courses are not automatically transferred from the old version of Moodle to the new version. It is the responsibility of faculty members to either transfer their courses themselves or contact the CTRE for assistance.

  • Transferring Course Countent Yourself
    Moodle allows instructors to back-up and restore all course materials into new empty course shells. Included below are video tutorials that show you how to transfer your course content. This is the same process that the CTRE staff uses. By transferring course content yourself, you will ensure a more expedient outcome.
  • Transferring Course Content with CTRE Assistance
    If you wish to request that one or more of your courses be transferred, you will need to complete a brief Course Transfer Form.

Information about the upgrade will continue to be distributed via CTRE newsletters and email announcements. You can also learn more about the new version of Moodle by watching this introductory video and reading about it on Moodle Docs.

If you have further questions, you are also welcome to contact the CTRE directly at 773-995-2960 or

Schedule an Appointment

The CTRE is here to help the CSU community navigate and use Moodle. If you would like to sit down with a member of our team for a help session, you can schedule an appointment using Schedulicity by clicking the button below.


Get Connected

Below are the minimum technology requirements to access Moodle.

  • Windows ME or later (Mac OS 9.2 or later)
  • Intel Pentium III ProcessorComputer
  • 512 MB of RAM
  • 56K Modem (broadband preferred)
  • Sound card with speakers
  • Adobe Acrobat Reader (Free Download)
  • RealOne Player (Free Download)
  • CSU email account
  • Internet service provider (e.g., Comcast, WOW!, etc.)
  • Mozilla Firefox (Free Download) or Google Chrome (Free Download)

Additional Information