Click the "Be heard" logo below to access the CSU electronic course evaluation system.

Electronic Course Evaluations

As of the fall of 2012, all end-of-semester course evaluations are administered through Digital Measures.  Digital Measures is the system adopted by Chicago State University allowing each and every student the opportunity to anonymously evaluate their courses.  The change to the administration of the end-of-semester course evaluation process was based on new contract language requiring all courses to be evaluated with only a few exceptions.

Students’ participation is critical, as faculty and administrators are keenly interested in hearing students’ feedback on their educational experience.  In addition, all faculty members are reviewed annually and the results of their student evaluations is one of the main criteria of this review process.

General FAQs

Faculty FAQs

Student FAQs

General FAQs
  • Is every course included in the course evaluation system?

According to the contract under which the faculty members operate, all courses must be included in the course evaluation system with the exception of “except those enrolled in practica, tutorials, independent study courses, and other such courses” (Contract 19.4.b).  In addition, only course sections that have more than one student will be included in the evaluation process.

However, this requirement does not pertain to contract courses or those courses taught during Intersession or Summer Session.  Evaluations on these courses are done at the request of the instructor.

  • How do I access the system?

To get to the Digital Measures site, simply click on the Course Evaluation link on the Current Student or Faculty page from CSU’s main webpage, select Course Evaluation from the A to Z list, or type in the URL to the system –  Access the system by using your CSU username and password. 

  • How does the system guarantee anonymity of the students?

In order to make sure every student has the opportunity to anonymously evaluate the courses in which they are enrolled, Digital Measures has an advanced system that operates similar to an election.  For example, when you go to vote you must show proof of identification.  Once the election judge verifies your identity you are allowed a ballot to vote on the candidates of your choice.  The ballots are kept separate from the identification process.  The same is true within Digital Measures.  Here you must sign into the system with your CSU username and password to confirm your identity and for the system to know which courses you can evaluate.  However, once you click to evaluate a course, a sixteen digit random number is assigned to the evaluation that is in no way connected to your identification.  This method allows the system to know who has evaluated what course, but not how it was evaluated.  Even the administrator of the system has no way to tie the evaluations results to an individual.

  • When do faculty members get the results?

The results of the evaluations are released to faculty members and administrators only after final grades for the course have been submitted.  So, students can rest assured that whatever they say in the evaluations will have no impact on the grade they receive in the course. 

  • Who sees the results?

The results of the course evaluations are separated into three tiers.  The first tier contains questions that an individual faculty member may choose to add to his or her own course evaluation.  The results of these questions are only able to be viewed by the faculty member.  This is done to allow the faculty member the opportunity to receive feedback on items or in areas they are concerned.  The second tier contains questions that the college and/or department selected to have included on all of their course evaluations.  The results of these questions can be seen by the faculty member, the department chair, and the college dean.  The final tier contains the seven questions that are asked on every course evaluation.  The results of these seven questions can be reviewed by everyone, including the faculty member, department chair, dean, and the provost. See the table below.

Who is able to see the results?Faculty-generated questions
(tier 1)
Dept.- and/or College-generated questions
(tier 2)
University questions
(tier 3)
Faculty Member
Dept. Chair 
College Dean 
  • What is the process that is followed to set up and administer the course evaluation process?

Setting up the course evaluation system each semester requires a number of steps.  Below is a chart that shows when the different steps in the process occur for the regular fall and spring semesters.  The steps are condensed for courses ending mid-semester.

Department chairs are asked for the list of courses to be exempted from evaluations6 weeks before finals begin
Faculty are asked to verify students who have stopped participating in the course5 weeks before finals begin
Data is requested from IT4 weeks before finals begin
Data is uploaded into the Digital Measures course evaluation system3 weeks before finals begin
System is opened to faculty to add individual questions2 weeks before finals begin
System is closed to add individual questionsSunday before final week of class
System is opened to studentsMonday of final week of class
System is closed to studentsDay grades are required to be submitted
System is opened to faculty to review resultsDay grades are released
  • How do students know when to complete their evaluations?

Since this will be a campus wide process, the university will use all the available means to communicate with students.  This will be on posters, in Moodle, in CSU Express, on the video screens, listed on the home page, and posted yards signs.  Plus, we hope that each faculty member will encourage their students to complete the evaluation.

  • How do I know how many of my students completed the evaluation?

At any time during the evaluation process, a faculty member can see the response rates for each of their course evaluations. The system will show you how many students have access to the evaluation for each particular course and how many students have completed it. You can use this information to further encourage your students to participate (e.g., offer extra credit). However, faculty are not able to identify which students have completed the evaluation by name, just the overall number.

Click here for instructions on how to access your response rates.


Faculty FAQs

  • Can I add my own questions?

Yes, faculty can add questions to their individual evaluations of which they alone will be able to see the results.  This feature is included so that faculty will feel comfortable using the system to gain information on how they can improve their teaching in a non-threatening environment.

Click here to download instructions for adding questions to your evaluations.

  • Why are there three different reports?

The three reports give different information.  The Faculty report provides the results to ALL questions asked on the evaluation, including any the instructor may have added.  The Department report provides the results to the seven university questions and any questions added by the department and/or college.  The University report provides only the results to the seven university questions.

  • Which report should I include in my portfolio?

The university report is the one to include in your portfolio, unless your department and/or college has requested you to provide the Department report in order to meet the requirements of your DAC.  You should never have to share the results of the Faculty report with anyone.

  • How do I get the results from my course evaluations?

On the day that grades are released to students, faculty members will receive an email generated by the Digital Measures system that provides a copy of the university reports for each course they taught in a PDF format.  At any time a faculty member can access the system and print the report desired for any collection period that has already closed.  Simply log into the system and select Run Custom Report from the menu provided and follow the steps listed.

Click here to download instructions for how to print your results.

  • I am having problems printing my reports. Can someone do it for me?

If you are having problems printing your reports, the first person to contact is your department chair.  They have access to print the Department and University reports for you.  Unfortunately, no one can print them for you.  You can stop by the CTRE with your CSU username and password, if you need some basic assistance.  Otherwise, you can contact Liz Osika at with additional questions.

  • How can I exclude one of my courses?

The only way a course can be excluded from the process during the regular fall and spring term is by request of the chair.  These requests must meet the requirements outlined in the contract under section 19.4.b.  The system administrator will send an electronic form out to chairs mid semester asking for excluded courses.

  • How can I improve my response rates?

There are several things a faculty member can do to help increase the student response rate to their course evaluations.  Some of the ideas are listed below:

  • Do formative evaluations during the semester and show the students that you take their suggestions seriously.  If this is modeled during the semester, they will be more likely to complete the final evaluation.
  • Remind the student to take the evaluation.  By simply asking the student to complete the evaluation will increase response rates.
  • Explain that the results are important to you.  Students will be more likely to complete the evaluation, if you seem to have vested interest in the results.
  • If possible, take the students to a computer lab or ask them to bring their electronic devices to class on a specific day.
  • Provide a small amount of extra credit if the response rate for the class meets a certain level (e.g. 90% of students respond)
  • Whom do I ask if I have questions?

All questions can be directed to Liz Osika at  She is the Faculty Senate-approved administrator of the system at this time.


Student FAQs

  • I keep getting emails reminding me to complete my course evaluations. How do I make them stop?

Students will receive emails every three days reminding them to complete their course evaluations, until all evaluations have been completed.  Once all evaluations have been completed the email reminders will stop.

  • One of my courses is missing from my list. What do I do?

If you have a course that is not listed there are two common causes.  Most likely, the course is a practicum or independent type study course and has been exempted from the system by the department.  Otherwise, you may be the only student listed in that section and we cannot issue an evaluation without the instructor knowing exactly who completed it.  This often occurs when undergraduate and graduate sections of the same course meet together.

  • Whom do I ask if I have questions?

All questions can be directed to Liz Osika at  She is the Faculty Senate-approved administrator of the system at this time.